ABOUT MOMI'S COLLECTION
LAHORE'S PREMIER FASHION DESTINATION SINCE 2015, DELIVERING PREMIUM QUALITY PRODUCTS ACROSS PAKISTAN WITH STYLE AND ELEGANCE.
OUR STORY
FOUNDED IN THE HEART OF LAHORE, MOMI'S COLLECTION BEGAN AS A SMALL BOUTIQUE WITH A BIG VISION: TO BRING PREMIUM FASHION AND BEAUTY PRODUCTS TO EVERY CORNER OF PAKISTAN. WHAT STARTED AS A PASSION PROJECT HAS NOW GROWN INTO ONE OF THE MOST TRUSTED NAMES IN PAKISTANI FASHION AND LIFESTYLE.
WE BELIEVE THAT FASHION IS MORE THAN JUST CLOTHING—IT'S A FORM OF SELF-EXPRESSION. THAT'S WHY WE CAREFULLY CURATE EACH PIECE IN OUR COLLECTION, ENSURING THAT OUR CUSTOMERS RECEIVE NOT JUST PRODUCTS, BUT PIECES THAT TELL A STORY.
FROM TRADITIONAL WEAR THAT CELEBRATES OUR RICH CULTURAL HERITAGE TO CONTEMPORARY DESIGNS THAT KEEP YOU AT THE FOREFRONT OF GLOBAL TRENDS, MOMI'S COLLECTION OFFERS SOMETHING FOR EVERY STYLE AND OCCASION.
OUR VALUES
QUALITY
WE NEVER COMPROMISE ON QUALITY, ENSURING EACH PIECE MEETS OUR HIGH STANDARDS OF EXCELLENCE AND DURABILITY.
PASSION
FASHION IS OUR PASSION, AND WE POUR THAT ENERGY INTO EVERY ASPECT OF OUR BUSINESS AND CUSTOMER EXPERIENCE.
COMMUNITY
WE BELIEVE IN BUILDING A COMMUNITY OF FASHION LOVERS WHO INSPIRE EACH OTHER AND SHARE THEIR UNIQUE STYLES.
ACCESSIBILITY
WE DELIVER ACROSS PAKISTAN, MAKING PREMIUM FASHION ACCESSIBLE TO EVERYONE REGARDLESS OF LOCATION.
DELIVERY ACROSS PAKISTAN
WE DELIVER TO ALL MAJOR CITIES AND TOWNS ACROSS PAKISTAN WITH RELIABLE AND TIMELY SERVICE. OUR DELIVERY CHARGES VARY BASED ON YOUR LOCATION:
| LOCATION | DELIVERY TIME | DELIVERY CHARGES |
|---|---|---|
| PUNJAB (ALL CITIES) | 2-3 BUSINESS DAYS | RS. 250 |
| SINDH, KHYBER PAKHTUNKHWA, BALOCHISTAN | 3-5 BUSINESS DAYS | RS. 300 |
| FREE DELIVERY | STANDARD DELIVERY TIME | ON ORDERS ABOVE RS. 5,000 |
NOTE: DELIVERY TIMES MAY VARY DURING HOLIDAYS, SALES, OR ADVERSE WEATHER CONDITIONS. CASH ON DELIVERY AVAILABLE FOR ALL LOCATIONS. TRACKING INFORMATION PROVIDED FOR ALL ORDERS.
OUR POLICIES
RETURN & REFUND POLICY
- 14-DAY RETURN POLICY FROM DELIVERY DATE
- ITEMS MUST BE UNUSED, WITH ORIGINAL TAGS
- REFUNDS PROCESSED WITHIN 5-7 BUSINESS DAYS
- RETURN SHIPPING CHARGES BORNE BY CUSTOMER
- SALE ITEMS ARE FINAL SALE (NON-RETURNABLE)
- EXCHANGE AVAILABLE FOR DEFECTIVE ITEMS
QUALITY GUARANTEE
- 100% QUALITY CHECKED BEFORE DISPATCH
- MANUFACTURER DEFECTS COVERED FOR 30 DAYS
- FREE REPLACEMENT FOR DEFECTIVE ITEMS
- QUALITY ASSURANCE ON ALL PRODUCTS
- PREMIUM MATERIALS AND CRAFTSMANSHIP
- DETAILED PRODUCT DESCRIPTIONS AND IMAGES
PRIVACY & SECURITY
- SECURE PAYMENT PROCESSING
- DATA PROTECTION GUARANTEED
- NO SHARING OF PERSONAL INFORMATION
- SSL ENCRYPTED TRANSACTIONS
- SECURE ACCOUNT MANAGEMENT
- REGULAR SECURITY UPDATES
FREQUENTLY ASKED QUESTIONS
HOW LONG DOES DELIVERY TAKE?
+DELIVERY TIMES VARY BY LOCATION. PUNJAB: 2-3 DAYS, OTHER PROVINCES: 3-5 DAYS. DURING SALES OR HOLIDAYS, DELIVERY MAY TAKE SLIGHTLY LONGER. YOU'LL RECEIVE TRACKING INFORMATION ONCE YOUR ORDER IS SHIPPED.
DO YOU OFFER CASH ON DELIVERY?
+YES, WE OFFER CASH ON DELIVERY ACROSS PAKISTAN. THERE ARE NO ADDITIONAL CHARGES FOR COD SERVICE. YOU CAN PAY WITH CASH WHEN YOUR ORDER IS DELIVERED TO YOUR DOORSTEP.
WHAT IS YOUR RETURN POLICY?
+WE OFFER A 14-DAY RETURN POLICY FOR UNUSED ITEMS WITH ORIGINAL TAGS. SALE ITEMS ARE FINAL SALE. RETURN SHIPPING IS THE CUSTOMER'S RESPONSIBILITY. REFUNDS ARE PROCESSED WITHIN 5-7 BUSINESS DAYS AFTER WE RECEIVE THE RETURNED ITEMS.
HOW CAN I TRACK MY ORDER?
+ONCE YOUR ORDER IS SHIPPED, YOU'LL RECEIVE A TRACKING NUMBER VIA SMS AND EMAIL. YOU CAN TRACK YOUR ORDER USING THIS NUMBER ON OUR WEBSITE OR THE COURIER COMPANY'S WEBSITE. OUR CUSTOMER SERVICE TEAM CAN ALSO HELP YOU TRACK YOUR ORDER.
DO YOU DELIVER TO REMOTE AREAS?
+YES, WE DELIVER TO ALL AREAS OF PAKISTAN INCLUDING REMOTE LOCATIONS. DELIVERY TO REMOTE AREAS MAY TAKE 5-7 BUSINESS DAYS WITH A DELIVERY CHARGE OF RS. 300. WE WORK WITH MULTIPLE COURIER PARTNERS TO ENSURE NATIONWIDE COVERAGE.
WHAT PAYMENT METHODS DO YOU ACCEPT?
+WE ACCEPT CASH ON DELIVERY, BANK TRANSFERS, CREDIT/DEBIT CARDS, AND MOBILE PAYMENTS THROUGH JAZZCASH AND EASYPAISA. ALL ONLINE PAYMENTS ARE PROCESSED THROUGH SECURE PAYMENT GATEWAYS WITH ENCRYPTION FOR YOUR SAFETY.